All bookings and rescheduling must be done at least 12 hours in advance. Bookings can be made up to 14 days in advance through the website.

For last-minute new booking requests, please email us during our operating hours (9am to 6pm) to check station availability and see if we can accommodate your request.

Please note that once a payment has been made, it is non-refundable, and bookings cannot be cancelled.

It is important to note that access to the villa level and/or your station is permitted only at the commencement of your booking. Your booking will begin automatically as soon as you, your work materials, or personal belongings enter the room, station, or villa. Your checkout time will be adjusted automatically.

Additional charges will automatically apply for overruns, switching to different stations, the use/occupancy of extra stations, or exceeding your station's allowable capacity.

For first-time users
Please arrive at least 15 minutes before your session to register for your first check-in.

Your booking is considered complete only after you, your guests, and all your work materials have left the room, station or villa level. No refunds will be provided for bookings that end earlier than the scheduled time.

Additional charges will automatically apply for overruns, switching to different stations, the use/occupancy of extra stations, or exceeding your station's allowable capacity.

Overruns are strongly discouraged. In the event that an extended use for your workstation cannot be granted, you will be required to vacate it promptly. It is recommended to allocate extra time just in case your guest arrives late, and ensure you have enough time to pack up your work materials. Please note that we cannot be held responsible for any delays caused by your guest.

Additional charges will automatically apply for overruns, switching to different stations, the use/occupancy of extra stations, or exceeding your station's allowable capacity. Staying beyond our regular operating hours will also incur extra costs..

You can change your station type up to 48 hours in advance by emailing us for assistance. Alternatively, you can reschedule your current booking and make a new booking for the new station type.

Each workstation is limited to one beautypreneur and one guest, unless otherwise stated. This policy ensures a conducive coworking environment and complies with the building's safety limit. A notification will be sent if the station's capacity limit is exceeded, and additional charges will be automatically applied. Non-compliance will lead to penalties, restrictions, and eviction from our premises. Any remaining package or subscription fees will not be refunded.

Please only use the workstation that you have booked and limit your work materials to your assigned workstation.

You will be automatically charged if you, your guest(s), or your work materials occupy any unbooked stations for any reason.

The reception area cannot be used for any consultation or work purposes. We cannot accommodate companions due to capacity constraints. This reception area is primarily for our beauty entrepreneurs and their guests.

Please note that our policy prohibits food and pets on our premises. We appreciate your understanding and cooperation.

We kindly request that you treat our property with respect and care. You will be held responsible for any damages caused by you or your client during your booking period.

In the event of damages, repair or replacement costs may be charged to your credit card, at the discretion of management.

Any lost or missing items from workstations will be invoiced at their retail price.

Please ensure that all needles are disposed of properly, adhering to industry safety standards. All trash should be bagged and placed in the large green bin, labelled 3 Canton Street, in the back alley each day.