Let’s Get Ready For Your Appointments.

Before Your Booking Day

Review our Guidelines

To help you make the most of our space, please review your our terms of use.

Plan for Setup and Pack Up

Set aside at least 10-15 mins within your booking period to set up and pack your station.

💡E.g. If your booking starts at 11am, get your guest to arrive from 11:15am onwards!

Prepare Your Guest

As these are not allowed in our premises, to avoid surprises, do inform guests about relevant policies ahead of their appointment.

🍟 No food is allowed 
🐶 No Pets is allowed 
👫 No companions allowed

Provide Directions

Send this Directory Guide to your guest to help them find us more easily!

📍Direction  https://www.thegentleground.com/directions

"Please call me upon your arrival and wait for me at the Reception area."

Send Reminders To Your Guests

Here are more handy Customer Service Email Templates and Tips that you may find useful!

Booking Day

Self-service Check In/Out

You will receive the access codes for entry to your studio you booked on your booking day. On the day of your booking, you can access your studio as soon as your booking starts!

 

Before You Leave

🧹 Please clean up the station so it's ready for the next person.
🗑️ Dispose of your trash in the large bin at Laundry Room, outside the washroom.
💡 Turn off all sterilising machines, power, air conditioning, and lights in your studio.