Get started in 4 simple steps

1. Register & wait for approval
2. Check studio availability
3. Select a FlexPass
4. Book your studio

*Not valid for use in Partner Spaces.

Unlock the flexibility

  • 6H FlexPass

    Best For: Part-timers or side hustlers who want flexibility

    Select

  • 12H FlexPass

    Best For: Those with full-day clients who don’t mind a quick daily setup and pack-up.

    Select

  • Consecutive Days FlexPass

    Best For: Dedicated users who want ninterrupted use & setup

    Select

FAQs

    1. Check Your Email

      After purchasing your FlexPass, you’ll receive an email confirmation with a unique code, or automatic package credit if it’s linked to your email address.

    2. Click on ‘Schedule’

    3. Choose Your Studio

    4. Pick Your Preferred Date & Time

    5. Fill in Your Details & Click ‘Continue to Payment’

      Enter your deatail. Then click ‘Continue to Payment’ — your FlexPass credits will automatically apply if your email is linked. If not, you can enter your unique code at checkout.

  • Yes! This pass can be shared with a partnering beautypreneur—just ensure the booking is made under the FlexPass holder’s name or company.

  • Unused sessions in this FlexPass category will expire on the expiration date. Since extensions are not available, we recommend booking early to secure your preferred times.

  • Yes! This pass is valid for all studio rooms available at Gentle Ground.

  • Our FlexPass validity is based on the date of purchase by default. However, if your first booking is scheduled for a later date, don’t worry!

    After you've made your first booking, simply drop us a message, and our team will manually adjust the expiry date to start from the date of your first booking instead.

    This ensures you get the full duration of your package starting from when you actually begin using it.

  • Yes! After you've made your first booking, simply drop us a message, and our team will manually adjust your package expiry date to start from the date of your first booking. This way, you’ll get the full validity period from when you actually begin using your sessions.

  • Nope! The Flexpass is only valid for bookings at Gentle Ground's own studios.

  • You can reschedule up to 12 hours in advance using the link in your confirmation email. Late reschedules may result in forfeiting that session.

    To reschedule your booking:

    1. Check your booking confirmation email

    2. Click "Reschedule" button

    3. Pick new time (12hrs advance notice)

    4. Wait for new confirmation email

  • This FlexPass is designed for single-day use only, which means the studio is cleaned and reset daily to provide a fresh space for each guest. As such, we’re unable to accommodate overnight storage or ongoing use beyond your booked hours under this pass.

    If you’d like to leave your setup in place overnight or over multiple days, we recommend upgrading to our Consecutive Days FlexPass. This option gives you:

    • Uninterrupted multi-day access

    • The ability to leave belongings and setups in place

    • A studio that won’t be cleaned or reset during your reserved period

Contact us

Fill out some info and we will be in touch shortly. We can’t wait to hear from you!