Full program details are available at thegentleground.com/starter-program.

Cohort Start & Session Rules

All participants begin together on the official cohort start date.
The program runs for 30 consecutive days from the cohort start date.
All 4 sessions must be completed within the cohort period at the same Startup Access Studio. Unused sessions cannot be carried forward, transferred, or refunded.
Sessions are strictly for the successful applicant and may not be shared, transferred, or reassigned. If the booking holder is not the individual present using the space, it will be considered misuse; the program will be terminated immediately without refund, and the applicant will be permanently banned from all future programs.
Eligibility is limited to one cohort participation per brand. Repeat applications under the same brand or entity will not be accepted.
Access to the online Starter Course will be provided only after payment confirmation.

Studio Access

Valid exclusively for use at one selected Startup Access Studio.
Each subscription includes four half‑day sessions per month.
Bookings must be made online via the official Gentle Ground system at least 12 hours in advance for Gentle Ground Studios, and at least 24 hours in advance for other Startup Access Studios.
Access is permitted only during your booked time slot. Any usage beyond this or outside booked hours will incur overtime fees as outlined in the General Terms & Conditions.
Unused sessions within the subscription period cannot be carried forward or refunded.

Fees and Payment

The program fee is SGD 150 per participating cohort/month.
Fees are non‑refundable, non‑transferable, and non‑exchangeable.
Payment must be completed prior to the start of the subscription period and before online course access is granted.

Conduct and Responsibilities

Participants must maintain professional standards of cleanliness, safety, and respectful conduct. Furniture must be restored to its original placement after use.
No consultations or services may be provided in unbooked or common areas.
Any damage, stains, or missing items will be chargeable at full replacement value.
Hazardous, illegal, or perishable items are strictly prohibited in the studio.
Participants are responsible for the proper use and disposal of linens and equipment.
Client poaching, aggressive sales tactics, or illegal treatments are strictly prohibited.
Participants must comply with all applicable Singapore laws and regulations.
Use of Gentle Ground, Startup Access Studio or any Partner Space’s address for business registrations, marketing, or online presence without written consent is strictly prohibited.

Liability

Gentle Ground and the Startup Access Studio are not responsible for loss, theft, or damage to personal belongings or professional equipment brought into the studio.
By participating, you agree to release and hold harmless Gentle Ground Pte Ltd, Startup Access Studio or any Partner Spaces and their officers from any claims, damages, or costs arising from your use of the facilities.

Misuse & Termination

Any breach of these terms — including but not limited to session misuse, undeclared activities, unauthorised use of space, or repeat applications — will result in immediate termination of the program without refund and a permanent ban from future participation.

Agreement

By subscribing to the Startup Builder Launchpad Program, participants confirm agreement to these Terms of Use and Gentle Ground General Terms & Conditions. Participants also acknowledge that the Startup Access Studio may have their own usage regulations, which must be reviewed and agreed to at the time of booking.